First, check to make sure the outlet your incubator is plugged into is functioning correctly and that the cirucit breaker has not been tripped. If that is not the issue, you can check the fuses in the incubator. The fuse box is located behind the control panel in between the switch and the electrical cord.
You may need to remove the electrical cord for easier access. With the incubator switched to "Off", slide the fuse box open. It cannot be removed all the way. Once open, the first fuse you will see is the replacement, the second fuse is the one being used. Swap the places of the fuse, slide the fuse box in, and try to turn your incubator on.
We hope this turned your incubator back on! If not and you require further troubleshooting, please reach out to our Customer Support Team at (800) 511-1369. We are open 10 AM - 6 PM, ET.
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